Join ONLINE BOOK STORE @

Facebook | HOME

The Most Trusted Online Book Store in Pakistan

 

Categories

 
Islamic Books
English
 
Original English Books
Accounting
Anthropology
Art
Architecture
Biographies
Botany
China
Culture
Cinema
Computer
Children
Dictionaries
East Pakistan
Economy
Entrepreneurship
English Grammar
Education
Foreign Policy
Gender
Geography
General Knowledge
History
Iqbal
Jihad
Jinnah
Kashmir
Language
Law
Management
Marketing
Medical
Motivational
Novels
Nursing
Philosophy
Psychology
Public Health
Partition
Poetry
Prostitution
Religion
Research
Rumi
Stories
Sufism
Urban Studies
War
Women
Zulfiqar Ali Bhutto

You are here: Home > Terms and Conditions
 

Terms and Conditions
Please read before placing an order

[Blacksnow.pk reserves the right to service or not to service an order]

 
  1. Regarding the nature of book
 

Clause 1: Is it original or locally printed book?

Blacksnow.pk don't sell pirated (locally printed) books. All the books available at Blacksnow.pk are 100% original.

 
2. Refund and/or return policy
 
Clause 2.1: What if there is any fault in the book?

Blacksnow.pk is 100% committed to deliver you the best quality books. We have quality assurance team who check each book thoroughly before dispatching to our valued customer. However, human error cannot be ignored. If you still found any fault (i.e. misprinting, open binding, damage pages) in the book(s) that you receive, please let us know within 24 hours of receiving parcel (no claim will be entertained after this period) through our official Facebook page. Blacksnow.pk will give you 100% refund (without any deduction) within 24-48 hours through Bank Transfer / Easy Paisa. Blacksnow.pk will be happy to change it only if (1). the fresh copy of the same title is available in the stock AND (2). you show the enough patience as exchanging book will take some time. Please note, faulted book cannot be replaced with another title (Blacksnow.pk will refund you the amount, in this case).

Clause 2.2: What if you receive the wrong parcel or book(s)?

Blacksnow.pk is 100% committed to deliver you the best services. However, human error cannot be ignored. In case, you receive the wrong parcel or few of the wrong books, Blacksnow.pk will replace it free of cost OR refund you the amount without any deduction. Please note, Blacksnow.pk will decide which option to go based on the circumstances i.e. either to refund or replace. Please note, wrongly received book cannot be replaced with another title.

 
3. Delivery time and possible cause of delay
 
Clause 3.1: What is the delivery time?. Can it be delayed?.

Please note, Blacksnow.pk don't deliver the books at her own but instead we use the 3rd party services (i.e. courier companies). Their T&C applies. Delivery time is 2-7 working days maximum that doesn't includes Sunday or any public holidays or the day on which you place an order. Your shipment (parcel) may be delayed, and Blacksnow.pk will not be responsible, if

  • Your given contact number is switched off and/or out of reach. Please make sure, your given number is activated.
  • Your given address is incomplete. Please make sure, your given address is complete.
  • There is any unavoidable circumstances that includes rain, law-and-order situation, earthquake.
  • The courier company return or misplace your parcel due to any reason including unable to trace address.
 
4. Things to make sure before placing an order
 
Clause 4.1: Do I need to make sure anything before ordering through Blacksnow.pk?

Yes. Please make sure the following things before placing an order:-

  • You have enough patience to wait 2-7 working days maximum
  • Your given address is correct and complete
  • Your given address is not in the cantonment area as courier company has no access to it
  • Your given address is residential one (not the office or shop address) as courier company may deliver after office timing
  • Your given contact number is activated as rider may need to call you in case of any trouble in tracing address
 
5. Things to make sure after receiving order
 
Clause 5.1: Do I need to make sure anything after receiving order from Blacksnow.pk?

Yes. Please make sure the following things after receiving an order:-

  • Let us know when you receive the parcel at earliest
  • Check the book(s) for any possible fault (i.e. misprinting, open binding, damage pages)
  • Let us know, if there is any fault in the book within 24 hours of receiving parcel through our official Facebook page
  • Provide us your valuable feedback as it will help improve our services
 
6. Possibility of not receiving parcel
 
Clause 6.1: Is there any possibility that I won't receive my parcel?.

Once your order is confirmed by the Blacksnow.pk, you will receive it within 2-7 working days maximum. However, in the following cases, your parcel might be cancelled and Blacksnow.pk will not be responsible if,

  • Courier company is unable to trace your given address
  • Courier company return your parcel due to any reason
  • Courier company misplace your parcel (as happened in some cases)
  • You didn't pick up the call from courier company
  • You misbehaved with the representative of Blacksnow.pk

IMPORTANT: Please note, if the parcel is returned (due to any above mentioned reasons), it is neither the customer's nor the courier company's financial lost. It is the financial lost to Online Book Store only as courier company deduct their charges for the services. So, please cooperate. Blacksnow.pk has strict policy i.e. 'not to provide services in future' to those whose parcels are returned due to any reasons. In some cases, Blacksnow.pk reserve right to BLACKLIST such customers without giving any justification.

   

Last updated: May 1, 2021 by Blacksnow.pk's Management

Blacksnow.pk's Management

URL: 
Http://blacksnow.pk/books
Email: blacksnow.pk@outlook.com
Facebook: Facebook
 

To place your order:
Send message @ Facebook
*Your name | Your address | Your number | Book Code

Best Collection | Lowest Price | Cash On Delivery

 

Home | About Us | Donate Books | Payment Procedure | Privacy Policy | Terms & Conditions | FAQ | Contact Us | Help